Privacy policy

Who are we ?

The address of our website is:

First of all, we want to thank you for visiting our website. We believe it is important to protect your data. Below, we explain how Kasaïs processes the information you provide on our website or through our services.

What data do we record?

In order to be able to reply to you, we record your e-mail and telephone number as well as your IP address.

What is the data used for?

We use your data as part of our services. Your data will never be used other than to carry out our activity.

When is the data processed?

When you use our website, cookies can be used to store information that we use to improve our website. When you fill out a contact form, the information will also be saved.

How long do we keep your data for?

We archive the data we have after one year. Due to financial supervision laws, we will permanently delete archived data after 7 years.

It is possible for you, as a customer, to have your data erased in accordance with the GDPR or to request your data. To do this, please send a request by email to with the subject of your request.

Do we pass on data to third parties?

Your personal data will only be disclosed if this is necessary for the smooth running of your order or if we are required by law to do so. In the event of suspected fraud or abuse, we may transmit your personal data to the competent authorities.

How do we secure your data?

Security measures are taken to limit misuse and unauthorized access to personal data. In some cases, your data will be encrypted.

We have software on our systems (antivirus software, firewall, etc.) to protect access. Our team pays particular attention to using your personal data responsibly.

Contact form and e-mail

If you fill out a contact form on our website, or if you send us an email, the data you send to us will be kept for a maximum of 3 years.


Our website uses “cookies” to help analyze user use of the site. With this information, adjustments are made.

Most browsers are configured to accept cookies by default. However, you can reset your browser to be able to reject all cookies or to indicate when a cookie is sent. However, some functions and services of our website and other websites may not work properly if cookies are disabled in your browser.